Shipping Policy
At Queen Essentials, we strive to provide a seamless shopping experience by delivering your orders promptly and efficiently. Please read our shipping policy to understand how we handle shipping, delivery times, and other important details.
Processing Time
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- Shipping times vary depending on your location and the product’s origin. Estimated delivery times are as follows:
- United States: 7–10 business days
- International: 7-14 business days
- Please note that these are estimated times and may be affected by factors such as customs delays or high shipping demand.
Shipping Costs
- Shipping rates are calculated at checkout and vary based on your location and the items in your order.
- Occasionally, we may offer free shipping promotions for specific products or order thresholds.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email.
- When you receive your tracking number, simply navigate to the "Track Order" feature in our menu. This allows you to conveniently monitor the progress of your shipment.
Customs, Duties, and Taxes
- International orders may be subject to customs fees, duties, or taxes. These are not included in our prices and are the responsibility of the customer.
- We recommend checking with your local customs office for more information.
Delayed or Lost Packages
- If your package is delayed, please allow additional time as there may be unforeseen issues during transit.
- If your order does not arrive within the estimated delivery window, please contact us at queenessentials.ecom@gmail.com for assistance.
Incorrect Address
- Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.